Information on the treatment and protection of your personal data
in compliance with the provision of Art. 13 GDPR Regulation (EU) dated 27th April 2016, no. 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data
We at Mariel Srl take the protection of your personal data very seriously. When we process your personal data, the data safety and protection are important to us and we consider them in our company processes. The following provisions will provide you with information on the processing of your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”).
Who is responsible for the processing of your personal data and how can you reach our internal contact person for personal data protection?
Under articles 4, paragraph 7, and 24 of the GDPR the Data Controller of your personal data is the Company Mariel Srl, with registered office in Busto Arsizio (VA), Corso XX Settembre, 44 and operating headquarters in Gattico – Veruno (NO), Via Olubi, 5. For any further information concerning the processing of Personal Data and the Data Processors, it is possible to contact us directly by e-mail at [email protected]; by post at the aforementioned address of the registered office and by telephone at the number + 39 0322 838319.
For what purposes do we process your personal data and what right we have to do it?
We process your personal data when it is necessary to subscribe a contract with us on which you are involved or to execute pre-contract measures and activities (Art. 6 par. 1b GDPR), or:
- When you contact or communicate with us to have information about or services and products or if you send us mails, fax or phone requests to our employees, collaborators or consultants responsible for assisting or releasing information.
- When you sign up for a service, or buy one of our products, or subscribe a services and products contract provided directly or indirectly through our commercial partners or consultants.
- When we are required to do so by law or regulation, we do so on the basis that it is necessary for compliance with a legal obligation, in case of disputes regarding services or products when a technical or legal supports it is necessary for the protection of company rights.
- In order to comply with HSE legislation for the prevention and protection of the risks of accident and occupational disease, safety protection of employees in the workplace not limited to the Legislative Decree 81/2008 and Legislative Decree 152/2006 Legislative Decree 152/2006 concerning environmental protection and pollution prevention.
- In order to comply with the standard referred to into D.Lgs 231/01 regarding the prevention of the administrative responsibility of the enterprises in case of crime/offence.
- In order to comply with tax and fiscal obligations, accounting processing obligations and preparation of the financial statements of our company.
- In order to comply with the standard to the legislation on labor law if you are our collaborator or employee.
- In order to comply with the standard governing the operation of enterprises and companies or with the requests of Public Authority or Public Service Officers who act in accordance with public law or for Authority order.
- In order to provide you with the newsletter(s), technical informative circulars regarding the services provided, in this case by using the contact details provided by the customer.
- We also process data information collected during the execution of existing contractual relationships to identify and correct any errors or malfunctions in the provision of the activities or services provided by us, or products supplied by us.
We will process your personal data for direct marketing
It is possible that part of the processing of Your personal data could be dedicated to the customers register and potential customers register (without automatic profiling), to promote our services or products and personalized offers (e.g. special events), in writing, during a conversation also by telephone, or by electronic communication (e-mail, SMS, messenger, push messages). We also do this for products or services provided through our external partners. Direct marketing is carried out towards customers or potential customers who do not know us yet. In any case, please note, we adopt a stringent “opt-out” procedure. You can request the immediate interruption of this type of service and you have the right to request restrictions on our processing of your personal data for this specific category in the ways indicated below.
Although GDPR standard does not require consent for the processing personal data for electronic direct marketing purposes, we prefer to require, where possible, your specific consent (opt-in) for our direct marketing; you may obviously withdraw consent at any time.
What kind of personal data do you collect by website, by email or by paper forms and for which purposes?
We may process data on how you use the Website with your computer, phone, or other device that you access into the Website
- a) Browsing data – This is information that is NOT collected to be associated with identified parties concerned, but that by its very nature could, through processing and association with data held by third parties, allow identifying users. This category of data includes IP addresses or domain names of computers used by users that connect to the website. This data is only used to obtain anonymous, statistical information regarding websites use and to verify its correct operation and they are deleted after processing. The data could be used to ascertain liability in case of hypothetical computer crimes against the site itself.
For more info: SEE OUR COOKIES POLICY
- b) Data provided voluntarily by the user – The optional, voluntary and explicit transmission of personal data, including email address, required in the website related web services (e.g. subscribing to newsletters and completing contact form) entails the subsequent acquisition of such data for the sole purpose of replying/responding to the users’ requests, as well as any other personal data entered by the user (e.g. name, surname, etc.). These data may be used for the following purposes:
1) respond to your specific requests;
2) to provide you with services that you request from us, including online services;
3) Execution of a contract of which the interested party is a party or execution of pre-contractual measures taken at the request of the party concerned.
Such data are never used for the identification or profiling of the user, but only for the protection of the site and its users, such information will be treated according to the legitimate interests of the owner.
Your personal data will be processed in compliance with the principles of correctness, lawfulness and transparency to allow us to better service you in responding to your customer service requests.
The provision of data is optional, but necessary for the achievement of the purposes mentioned above. Your data may be used for sending commercial and / or promotional communications relating to similar products and services to those already object of the contractual relationship, except for your dissent. Your data may be processed for internal statistical purposes and market research.
Failure to provide personal data will make it impossible for us to process contracts and other related obligations, as well as to properly manage mutual business relations.
You are obliged to provide us with your personal data when we ask you to fill a contact form, and what happens if you do not?
Your personal data will be processed for the execution of a contract concluded with you or for the execution of pre-contractual measures taken at your request so if you do not, we may not be able to process the contract or to provide you with any service. Please note, we require some of your Personal Data to the extent necessary to comply with our legal obligations (taxes, anti-money laundering, administrative, HSE …).
The provision of additional personal data to the information requested by the form may be an optional.
Do we transfer your personal data to particular target groups in Italy or outside?
Your personal data may be communicated to external IT service providers (e.g. sending e-mails and analysing the functional capability of the website), IT maintenance and service solutions (e.g. Cloud services), software solutions which typically process Personal Data on our behalf as data processors.
Your personal and accounting data could be forwarded to an external payroll processing and accounting services, for the preparation and review of accounts and financial statements or even for the sole purpose of archiving of invoices.
When required, your personal data will be forwarded to public administrative bodies and agencies, to government agencies, courts, Environmental Protection Agencies, external Consultants and third parties similar if they are parts of public bodies or other authorized third parties
Some contact details may be transferred to logistics companies if necessary to ship products or packages by post or courier.
How long do we keep your data?
The data received will be used exclusively for the provision of the requested service and only for the time needed to provide the service. We keep personal data if it is necessary by legal obligations for 10 years (e.g. invoices must be kept for 10 years). Furthermore, we keep your personal data up to the expiry of the statute of limitations in order to be able to enforce any existing legal claims.
What are my rights to the protection of my personal data, and how can I exercise them?
According to Article 15 of the GDPR, you have the right of access to your personal data from the data controller. This means that you shall have the right to obtain from the controller confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data.
The information relating to the access includes – among others – the purposes of the processing, the categories of personal data concerning and the recipients or categories of recipients to whom the personal data have been or will be disclosed. Please note the right to obtain the copies shall not adversely affect the rights and freedoms of others.
You have the right to obtain a copy of the personal data concerned. In case of further copies requested by you, we can charge a reasonable fee based on the administrative costs incurred. The right of access can be limited in certain circumstances.
You have the right to request the rectification of the personal data as per Article 16 of the GDPR. This means that you shall have the right to obtain without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
You have the right to request the erasure of the personal data as per Article 17 of the GDPR. In case of certain grounds, you shall have the right to obtain the erasure of your personal without undue delay and the controller shall have the obligation to erase personal data without undue delay.
The right of erasure can be limited in certain circumstances.
You have the right to request a restriction of processing of personal data as per Article 18 of the GDPR.
You shall have the right to obtain the restriction of processing of your personal data and we can process your personal data only for certain purposes (e.g. with your consent or for the establishment, exercise or defence of legal claims).
Based on Article 20 of the GDPR, in certain cases, you shall have the right to obtain your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided. If necessary, you can think about it (e.g. receipt of advertising material, newsletters, and promotional phone calls) and, at any time, you shall have the right to block our direct marketing by sending an e-mail with “NO MARKETING” in Object to the following address: [email protected]
For any question regarding the collection or processing of your personal data, or for any request to exercise your rights in relation to your personal data, you can contact us in writing an email concerning the right you intend to exercise; as soon as possible you will be contacted by one of our privacy representatives. You also have the right to make a complaint to the Privacy Guarantor (www.garanteprivacy.it) according to the provisions of art. 141 of the Legislative Decree no. 196 of 30 June 2003 Italian protection of personal data, containing provisions relating to the Regulation (EU) n. 2016/679 dated 27 April 2016 GDPR “General Data Protection Regulation”, as well as Directive 95/46 / EC of 24 October 1995 on the protection of individuals with regard to the processing of personal data.
Cookies are small text files that the sites visited by users send to their terminals, where they are stored and then re-transmitted to the same sites at the next visit. C.d. cookies ‘’third parties’’ are instead set by a different website than the one the user is visiting. This is because on each site there may be elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on different servers than that of the site visited.
Kinds of cookies
Based on the characteristics and function of cookies, we can distinguish several categories:
Technical cookies are those used for the only purpose of ‘’transmitting a communication over an electronic communication network, or as strictly necessary provider of an information society service explicitly requested by the subscriber or user to provide this service’’(art. 122, paragraph 1 of the Code). They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into browsing or session cookies, which guarantee the normal navigation and use of the website; analytics cookies, assimilate to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to browse according to a series of selected criteria in order to improve the service rendered to the same.
For the installation of these cookies, the prior consent of the users is not required, while the obligation to provide the information pursuant to art. 13 of the Code, which the site manager, if he uses only such devices, may provide in the manner he deems most suitable.
The profiling cookie are designed to create user profiles and are used in order to send advertising messages in line with the preferences shown by the user while browsing the web. Due to the particular invasiveness that such devices can have in the private sphere of users, European and Italian legislation provides that the user must be adequately informed about their use and thus express their valid consent. The art. 122 refers to them of the Code where it provides that ‘’the storage of information in the terminal equipment of a contractor or a user or access to information already stored is permitted only on condition that the contractor or user has expressed his consent after being been informed using the simplified procedures referred to in Article 13, paragraph 3’’ (Article 122, paragraph 1 of the Code) and art. 13 of the GDPR
By visiting this website, you may receive cookies from sites managed by other organizations (‘’third parties’’). An example is the presence of ‘’social plugin’’ for Facebook, Twitter, Google+, or Linkedin, or display systems for embedded multimedia content (integrated) such as Youtube, Flikr. There are parts generated directly by the aforementioned sites and integrated into the website of the visited host site. The presence of these plugin involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by ‘’third parties’’ is governed by the relevant information which should be referred to. To ensure greater transparency and convenience, the web addresses of the various information and cookie management methods are given below.
YoutubeGoogle+ informativa: http://www.google.it/intl/it/policies/technologies/cookies/
YoutubeGoogle+ (configurazione): http://www.google.it/intl/it/policies/technologies/managing/
The site also includes components transmitted by Google Anatytics, a web traffic analysis service provided by Google, Inc (‘’Google’’). These cookies are used only to monitor and improve site performance. For more information, please refer to the link below:
L’utente può disabilitare in modo selettivo l’azione di Google Analytics installando sul proprio browser la componente di opt-out fornito da Google. Per disabilitare l’azione di Google Analytics, si rinvia al link di seguito indicato:
Duration of cookies
Some cookies (session cookies) remain active only until the bowser is closed or the logout command is executed. Other cookies ‘’survive’’ when the browser is closed and are also available for subsequent visits by the user. These cookies are called persistent and their duration is set by the server at the time of their creation. In some cases a deadline is set, in other cases the duration is unlimited.
The user can decide whether to accept cookies using the settings on his browser. Attention: the total or partial disabling of technical cookies could compromise the optional use of the site.
Disabling ‘’third parties’’ cookies does not affect browsing in any way. The setting can be defined specifically for different websites and web applications. Furthermore, browsers allow you to define different settings for ‘’proprietary’’ and ‘’third parties’’ cookies. As an example, in Firefox, through the Tools>Options>Privacy menu, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal. On the internet, documentation on how to set the cookies management rules for your browser is easily available, for example, some addresses related to the main browsers are reported:
Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies